Returns & Exchanges
At Bridesmaid by JB, we want your bridal party to look and feel their best, which is why we offer a 14-day return window for all unworn and unaltered gowns. Please ensure all original tags remain attached to qualify for a full refund or exchange.
Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.
Package Your Items
Carefully place the unworn dresses in their original protective packaging, ensuring that all hangtags and security seals are intact.
Ship It Back
Print your prepaid shipping label provided by our portal and drop off the package at any authorized carrier location within 3 business days.
Receive Your Refund
Once our quality control team inspects the garments, your refund will be processed back to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing